Articles tagged Outage report

  • Outage report
  • LINE Platform

Notice about service outage for LINE Login and the Messaging API (resolved)

We'd like to inform you about a service outage regarding our Messaging API and LINE Login products. The issue has now been resolved but we sincerely apologize for any inconvenience that this may have caused.

Date and time of outage

Date: December 14, 2017
Time: 16:40–17:08 JST (GMT+9)

Cause of the outage

Issue with our servers.


  1. Requests and responses (Messaging API and LINE Login) that contained user IDs either failed or returned incorrect user IDs.
  2. Webhooks for the Messaging API did not return correct user IDs.
  3. Push message requests with specified user IDs failed.

We will continue to improve the quality of the services we provide to our developers and we greatly appreciate your understanding.